Hello! Thank you for being a customer of Indie Jane Boutique!
We do our very best to serve you. Here's a few policies you need to know.
We ship out within 1-3 business days. Shipping is $5 for all orders $100 and less. Orders over $100, shipping is FREE!!
We do not offer refunds for any reason, but we will gladly accept returns. Items must be in unwashed, unworn condition. They must be free of stains (including deodorant and makeup), smells (including smoke, perfume, air freshener) and no animal hair. All tags must be attached.
The customer is responsible for return shipping.
Each package includes a packing slip, please fill out and return with your item you wish to exchange. Please make sure you have a current email address on file with us.
Returns must be initiated within 10 business days from the time the item is received.
Final sale items are not eligible for return. Items ending in .99 or discounted more than 25% are not eligible for return. Jewelry, accessories, bralettes are also final sale.
Items with out tags or show obvious wear will not be issued a credit.
If an item is received that is not eligible for return, the customer will be contacted and responsible for return shipping of the item.
Once we receive the return, please allow 2-3 business days for your credit to be issued. Credit will be issued to the account you purchased the item either Comment Sold or via an electronic gift card.
We can not exchange items for another size. Items must be fully returned then you may purchase the new size if it is still in stock.
Once an order has been placed, it can not be altered or cancelled.
Indie Jane Boutique is not responsible for items lost, stolen, or damaged after your package has left our warehouse. Refunds or credits will not be issued. Please contact your local USPS.
Thank you for your understanding,
The Indie Jane Team